Zendesk help desk in the cloud

Article: How three immigrant entrepreneurs found U.S. success in launching Zendesk. Is your company using ZenDesk? http://ar.gy/WLQ This was a great tweet by @Shoeboxed (Shoeboxed.com), a Durham NC company that makes tracking business receipts and expenses very, very easy.  I use them and love them and I recommend Shoeboxed to any business! Ah… but back to Zendesk. […]

CRM in the Cloud: Part 1.6 of 3

Again, just further evidence of why it is smart to move to cloud based software. If at any time in this article you get confused or overwhelmed, just skip to the end. The fiasco of restoring and synchronizing my ACT Database continues.  I’m now on my third session trying to restore my ACT customer database […]

CRM in the Cloud: Part 1.5 of 3

Just a quick note on CRM (customer relationship management / contact management) and why the cloud (internet based) is better than installing a software based contact database on your computer. My less than one year old custom built computer from a local computer supplier turned out to be a lemon. (but they are replacing it […]

CRM in the Cloud: Part 1 of 3

I recently switched to a “cloud” based Contact Management / Customer Relationship Management (CRM) system after using ACT since 1999.  What is “cloud based”, you might ask?  It simply means a “software” solution based on the internet rather than installed on your desktop computer.  The reasons I switched include: I was tired of the cost […]

How To Make Awesome Flowcharts – Easy Too!

Thanks to a new post at Mashable (see item #5), I just discovered an incredibly easy to use Flow Chart system at LucidChart.com. I registered for the free account, and in about 5 minutes, I created a fairly attractive and informative flow chart showing how Baer Marketing integrates various cloud based services into our regular work […]

What Are Temporary Emails & How To Use Them

What do you do when a website requests an email address and password to get the informatoin you want, but you really don’t want to give out your email address?  Maybe you’ll get on a spam list or even a legitimate newsletter list, but you just don’t want the hassle of getting more useless email. […]

How to Use White Noise to Eliminate Background Noise

Do you ever wish the chatter  and noise around you would just go away?  Does the chatter and noise ever distract you or challenge your focus? Checkout these free “white noise” websites. WhiteNoisePlayer.com has 8 different sounds from standard white noise to ocean waves, wind and rain.  It’s relaxing and helps you focus on what […]

Regional Industrial Trade Shows List

UPDATED: January 10, 2012 I recently made a Facebook post about the value of smaller, more specialized regional industrial trade shows for SMB industrial & manufacturing companies. It was based on an excellent article I read on Regional Manufacturing Expos. My twitter friend and fellow industrial marketer @Achintamitra added even more insight to the subject in […]

How To Sync Files To The Cloud Using Dropbox (Remote Backup Too!)

This service is so cool! I can’t imagine living without it. It automatically, seamlessly, instantly and invisibly syncs files from my laptop to my desktop, no matter where I am. And it serves as a backup of my important files as well. Plus, it enables my kids to sync their school projects between my house […]

How To Use Shorter Web Addresses – TinyURL.com

=================================================== Update Dec 23, 2011:  My new favorite URL shortener is Bit.ly. It integrates nicely with many social networks like Twitter and with many social networking management tools. And it has good stats to see how many times your shortened URL’s are clicked. =================================================== A few days ago, I wanted to add a link to […]